Privacy policy

This website is operated by Giulia. Throughout the site, the terms “we”, “us” and “our” refer to Giulia. Giulia offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site.

Please read these Terms of Service carefully before accessing or using our website.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.

You may not use our products for any illegal or unauthorized purpose.

You must not transmit any worms or viruses or any code of a destructive nature.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse Service to anyone for any reason at any time.

Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission by us.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current.

This site may contain certain historical information which is provided for your reference only.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service without notice.

SECTION 5 - PRODUCTS OR SERVICES

Certain products or Services may be available exclusively online through the website.

Products may have limited quantities and are subject to return or exchange only according to our Refund Policy.

We reserve the right to limit the sales of our products or Services to any person, geographic region or jurisdiction.

We reserve the right to discontinue any product at any time.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.

You agree to promptly update your account and other information, including your email address and payment details, so we can complete your transactions and contact you when necessary.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools over which we neither monitor nor have any control.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties or conditions of any kind.

Your use of optional tools offered through the site is entirely at your own risk and discretion.

SECTION 8 - THIRD-PARTY LINKS

Third-party links on this site may direct you to third-party websites that are not affiliated with us.

We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made through third-party websites.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you send creative ideas, suggestions, proposals or other materials, whether online, by email, by postal mail or otherwise, you agree that we may edit, copy, publish, distribute and otherwise use them without restriction.

We may monitor, edit or remove content that we determine to be unlawful, offensive, threatening, defamatory, obscene or otherwise objectionable.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy or other personal rights.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 - VIP PROGRAM DETAILS

Membership Agreement

By joining the VIP Program, you agree to the following membership terms:

A 14-day free trial period beginning on the date of registration.

After the trial period ends, your membership will automatically renew at a recurring charge of $39.95 every 30 days unless canceled prior to the renewal date.

All membership terms, billing conditions, cancellation policies, and refund limitations must be read and accepted before completing your purchase.

These membership terms are clearly displayed during the checkout process for your acknowledgment and consent.

By purchasing, you authorize Giulia to automatically charge your selected payment method every 30 days unless canceled before the next renewal date.

VIP Program Benefits

As an active VIP member, you may receive access to the following benefits:

Up to 80% discounts on select items available within the VIP Membership Portal

Access to exclusive products and limited releases

Early notifications regarding new launches and product drops

Special promotional offers, rewards, discount codes, and community benefits

Benefits remain active only while your membership is active and in good standing.

Cancellation Policy

You may cancel your VIP membership at any time before your next billing cycle by contacting:

support@giuliaofficial.com

Cancellation requests submitted after a billing cycle has started may remain active until the end of the current billing period.

SECTION 11A - REFUND POLICY FOR VIP MEMBERSHIPS

By purchasing or subscribing to any Giulia VIP Membership, you expressly acknowledge and agree to the following conditions:

All subscription charges are final and non-refundable once processed.

After a billing cycle has been successfully charged, the payment is considered earned in full in exchange for immediate access to digital benefits, member pricing, exclusive offers, platform access, promotional privileges, and other VIP-related services.

Because digital membership benefits become accessible immediately upon successful payment, you expressly waive any right to withdraw, cancel, or request reimbursement for the active billing period, except where required by applicable law.

Cancellation of the membership only prevents future recurring charges and does not retroactively invalidate or reverse previously completed billing periods.

No refunds, partial refunds, prorated reimbursements, or credits will be issued for:

Partial use of the membership period

Failure to use the service

Lack of usage

Forgotten cancellations

Dissatisfaction after access has been granted

Accidental purchases after checkout confirmation

Failure to read the membership terms before purchase

By completing checkout, the customer confirms that all pricing, recurring billing terms, renewal conditions, cancellation procedures, and refund limitations were clearly disclosed prior to purchase.

Giulia reserves the right to deny refund requests that violate these Terms or involve abuse of the refund system.

SECTION 11B - CHARGEBACKS, PAYMENT DISPUTES & FRAUD PREVENTION

Any attempt to dispute, reverse, or charge back a legitimate transaction through a bank, card issuer, or payment provider without first contacting Giulia to seek resolution may be considered a violation of these Terms of Service.

In the event of a payment dispute or chargeback, Giulia reserves the right to present all relevant evidence to the payment processor or financial institution, including but not limited to:

IP address logs

Device identifiers

Access timestamps

Login activity

Membership usage history

Checkout acceptance records

Billing confirmations

Email communications

Transaction metadata

Proof of access to VIP benefits and digital services

Customers acknowledge that successful access to the membership platform, digital services, or subscription benefits constitutes evidence that the purchased service was delivered as described.

Fraudulent or abusive chargebacks may result in:

Permanent suspension of access

Blacklisting from future purchases

Reporting to fraud prevention systems

Collection efforts where permitted by law

Additional administrative or dispute recovery fees

Giulia reserves the right to pursue recovery of funds and associated costs arising from invalid or abusive payment disputes to the fullest extent permitted by applicable law.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times and availability.

We reserve the right to correct any errors, inaccuracies or omissions and to change or update information without prior notice.

SECTION 13 - PROHIBITED USES

You are prohibited from using the site or its content:

For unlawful purposes

To violate any laws or regulations

To infringe upon intellectual property rights

To upload malicious code or viruses

To spam, phish, scrape, crawl or harvest data

To interfere with security features of the Service

To engage in fraudulent or misleading activities

We reserve the right to terminate your use of the Service for violating any prohibited uses.

SECTION 14 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of our Service will be uninterrupted, timely, secure or error-free.

All products and Services are provided “as is” and “as available” without warranties of any kind, either express or implied.

In no case shall Giulia, its directors, employees, affiliates, agents, contractors, suppliers or licensors be liable for any injury, loss, claim, or any indirect, incidental, punitive, special or consequential damages arising from your use of the Service or products purchased through the Service.

Your use of the Service is at your sole risk.

SECTION 15 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Giulia and its affiliates, officers, directors, agents, contractors and employees from any claim or demand arising out of your breach of these Terms of Service or your violation of any law or third-party rights.

SECTION 16 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, void or unenforceable, the remaining provisions shall remain valid and enforceable to the fullest extent permitted by law.

SECTION 17 - TERMINATION

These Terms remain effective unless terminated by either you or us.

We may terminate or suspend access to our Services immediately, without notice, if you violate these Terms of Service.

SECTION 18 - ENTIRE AGREEMENT

These Terms of Service constitute the entire agreement between you and us regarding the Service and supersede any prior agreements or communications.

SECTION 19 - GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Wyoming, United States.

SECTION 20 - CHANGES TO TERMS OF SERVICE

We reserve the right to update, modify or replace any part of these Terms of Service at any time by posting updates to our website.

It is your responsibility to check this page periodically for changes.

SECTION 21 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to:

support@giuliaofficial.com

Giulia

United States


Renova operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Renova is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information. Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy. Personal Information We Collect or Process When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law: Contact details including your name, address, billing address, shipping address, phone number, and email address. Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details. Account information including your username, password, security questions, preferences and settings. Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions. Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry. Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers. Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services. Personal Information Sources We may collect personal information from the following sources: Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information; Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies; From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf; From our partners or other third parties. How We Use Your Personal Information Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes: Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services. Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services. Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else. Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you. Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies. How We Disclose Personal Information In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include: With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping). With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements and marketing based on your online activity with different merchants and websites. You can exercise your rights to opt-out of those uses here . When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations. With our affiliates or otherwise within our corporate group. In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others. Relationship with Shopify The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link. Third Party Websites and Links The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services. Children's Data The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age. Security and Retention of Your Information Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us. How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies. Your Rights and Choices Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law. Right to Access / Know. You may have a right to request access to personal information that we hold about you. Right to Delete. You may have a right to request that we delete personal information we maintain about you. Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you. Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions. Right to Opt out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have a right to opt out of the "sale" or "share" of your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. You can exercise your rights to opt-out of those uses here. Please note that if you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out for the device and browser that you use to visit the website. If we are able to associate the device sending the signal to a Shopify account, we will apply the opt out request to the account as well. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Other than the Global Privacy Control, we do not recognize other "Do Not Track" signals that may be sent from your web browser or device. Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made. You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en. We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law. Complaints If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority. International Transfers Please note that we may transfer, store and process your personal information outside the country you live in. If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection. Changes to This Privacy Policy We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law. Contact Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at support@renovaofficial.com or contact us at 30 N Gould St, Ste R, Sheridan, WY, 82801, US lo mismo con esta politica haz,

Aquí tienes la política con los cambios aplicados (Renova → Giulia y el correo actualizado a support@giuliaofficial.com):

Renova Giulia operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Giulia is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

Contact details including your name, address, billing address, shipping address, phone number, and email address.
Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
Account information including your username, password, security questions, preferences and settings.
Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
From our partners or other third parties.

How We Use Your Personal Information

Provide, Tailor, and Improve the Services.
Marketing and Advertising.
Security and Fraud Prevention.
Communicating with You.
Legal Reasons.

How We Disclose Personal Information

With Shopify, vendors and other third parties who perform services on our behalf.
With business and marketing partners.
When you direct or consent.
With affiliates.
In business transactions or legal obligations.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. Shopify may process your data and is responsible for certain privacy rights handling. You can visit Shopify’s privacy resources to learn more.

Third Party Websites and Links

Third-party links may direct you to external sites not controlled by us. We are not responsible for their content or privacy practices.

Children's Data

The Services are not intended for children, and we do not knowingly collect data from minors under the age of majority.

Security and Retention of Your Information

No system is completely secure. We retain personal data only as long as necessary for legal, operational, or business purposes.

Your Rights and Choices

Right to Access
Right to Delete
Right to Correct
Right of Portability
Right to Opt out of Sale or Sharing
Communication Preferences

You may contact us to exercise your rights or use available tools in the Services.

Complaints

If you have complaints, you may contact us using the details below.

International Transfers

Your data may be transferred internationally, including outside the EEA/UK, using appropriate safeguards.

Changes to This Privacy Policy

We may update this policy periodically and will update the “Last updated” date accordingly.

Contact

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

support@giuliaofficial.com